Social Care Consultancy Services
ANKH Consultancy is a Social Care Consultancy offering complaints handling and investigations, social care assessment, reviews and support packages to Local Authorities, Health/PCT, and the Independent Sector.
ANKH Services provides Consultants to manage the complaints handling process for informal complaints made against the agency aimed at earliest resolutions and agency learning opportunities.
Formal Complaints investigations
ANKH Services have a pool of experienced Investigating Officers who conduct thorough investigations of formal corporate or service based complaints including a review of service management and agency learning opportunities.
ANKH Services have a pool of experienced Independent Persons who work alongside Investigating Officers conducting Children’s Services related complaints investigations and who provide of a report related to the quality and robustness of the investigations.
Mediation & Conciliation
Ankh Services are able to offer Consultants trained and experienced to deliver mediation and conciliation services related to complaints.
Ankh Services will undertake management investigations on behalf of agencies including disciplinaries, grievances and discrimination complaints.
Employee welfare and employee support services assistance is available for individuals, teams and across agencies to inform team building, team cohesion and team development as well as to meet specific and identified individual needs including performance monitoring and management.
Ankh Services supply experienced Panel Chairs and Panellists for Stage Three Review Panels
Case, Service and Management Reviews
ANKH Services Consultants can undertake a wide range of reviews in relation to products or services, service delivery and reviewing management decisions and product or service management.
Consultancy and Independent Work
Ankh Services provide expert Consultants to undertake independent assessments and review work.